Terms of Service

Thank you for choosing Vive Content LLC for your content creation needs. These Terms of Service (“TOS”) clarify the rights and obligations between Vive Content LLC (“we,” “our,” “us”) and you, the client (“you,” “your”), ensuring a transparent and beneficial experience for both parties.

1. Ownership and Usage Rights

  • All digital content remains the property of Vive Content LLC until full payment is received.

  • Upon final payment, you are granted a non-exclusive, non-transferable license to use the content for the specific purpose(s) agreed upon at the time of booking (e.g., digital ads, website, social media).

  • Unauthorized use, reproduction, or distribution—including resale or sublicensing—is strictly prohibited.

  • Additional licensing may be required for extended uses (e.g., TV, public events, merchandising).

2. Payment Terms

  • A 50% non-refundable deposit is required upfront to secure the project. The remaining 50% is due upon completion and before delivery of final files.

  • For Rush Delivery, the rush fee (50% of the base package) is charged upfront and is non-refundable.

  • We accept major credit and debit cards, bank transfers, and select digital payment platforms.

  • Final deliverables are withheld until full payment is received.

3. Project Timelines

  • Timelines begin only after we receive all necessary materials, approvals, and (if applicable) the consult is complete.

  • Delays in providing required information or approvals may affect delivery timelines, including for Rush Delivery.

  • Vive Content is not liable for delays caused by incomplete or delayed client input.

4. Revisions and Approvals

  • Standard projects include one round of revisions. Additional revisions or scope changes may incur extra fees.

  • Revisions must be requested within the specified review window.

5. Client Responsibilities

  • You agree to provide all requested materials, approvals, and feedback promptly to ensure smooth workflow and timely delivery.

6. Liability and Disclaimers

  • Vive Content’s liability is limited to the scope of the agreed project. We are not liable for indirect or consequential damages, except in cases of gross negligence or willful misconduct.

  • While we strive for high-quality work, we do not guarantee specific results (e.g., increased sales or engagement).

7. Prohibited Uses and Industries

  • Content may not be used for illegal, unethical, or prohibited purposes, including but not limited to:

    • Businesses involved in illegal or hateful activities

    • Predatory lending, exploitative financial services

    • Animal testing or factory farming

    • Unethical pharmaceutical practices

    • Tobacco, firearms, oil and gas

    • Gambling, prisons, political campaigns

  • Vive Content reserves the right to refuse projects in these sectors.

8. Cancellations and Refunds

  • Deposits and rush fees are non-refundable once work has commenced.

  • Cancellation of a project after work has begun forfeits the deposit and any fees incurred up to that point.

9. Dispute Resolution

  • In the event of a dispute, both parties agree to first attempt resolution through direct communication. If unresolved, we agree to enter mediation before pursuing legal remedies.

10. Privacy and Data

11. Updates to the TOS

  • These Terms may be updated periodically. Continued use of our services constitutes acceptance of the latest version.

12. Contact Information

For questions or concerns, contact us at: